Canceling Services and Recurring Charges at InCorp

Canceling Service and Recurring Charges

We understand that cancellation can be a daunting task; so we have put together some quick tips to help you get started!

  • Canceling Registered Agent Service

    Due to the obligations of a Registered Agent, InCorp Services, Inc. is legally compelled to provide service until removed from public record or a dissolution filing is completed.

    The registered agent service will continue to renew annually on the 20th day of the month in which services were originally purchased until a cancellation option has been satisfied.

    The Secretary of State requires Incorporation documents to appoint a registered agent in order to begin conducting business within their state. Documents will also be required to terminate the responsibility of the registered agent when you are ready to cease doing business or cancel the service.

    Since maintaining a registered agent is a requirement set forth by the Secretary of State, registered agent service can only be cancelled once InCorp has been removed from public record by either replacing your existing registered agent or dissolving your corporate entity. If you choose to elect another registered agent, they should be happy to prepare the forms for you, just make sure they’re aware it has to be done before your service with InCorp renews.

    InCorp can assist with the dissolution or registered agent resignation filing if you would like, our document preparation service is $99. Please note that dissolution may require additional state filing fees. Dissolution services can be purchased online here. InCorp offers a price match guarantee should you ever consider a variation in service provider. Please email customercare@incorp.com for more information.

  • When can I cancel Registered Agent Service?

    You may cancel Registered Agent Service anytime prior to the renewal due date. All cancellations completed after the renewal date will be considered non-refundable. Please reach out to customercare@incorp.com for more information or click here to chat with one of our representatives.

  • Can I call or e-mail you to cancel service?

    We are happy to assist with getting the cancellation process started. However, documents will need to be filed with the designated Secretary of State to properly dissolve the business or remove InCorp Services, Inc. as the agent on record. Please reach out to customercare@incorp.com for more information regarding your cancellation options or click here to chat with one of our representatives.

  • If my company is no longer conducting business and doesn’t renew with the state, do I still need to cancel service?

    Yes. The delinquency of a business does not always terminate the responsibility of the registered agent. Please reach out to customercare@incorp.com for options to formally dissolve the business or remove InCorp Services, Inc. to properly cancel services.

  • Can I call or e-mail you to cancel service?

    We are happy to assist with getting the cancellation process started. However, documents will need to be filed with the designated Secretary of State to properly dissolve the business or remove InCorp Services, Inc. as the agent on record. Please reach out to customercare@incorp.com for more information regarding your cancellation options or click here to chat with one of our representatives.

  • Canceling Managed Report Service

    Managed report service can be cancelled for the upcoming year at any time, please contact us for assistance.

  • Canceling Mail Forwarding Service

    You can cancel mail forwarding at any time for the upcoming year by contacting us and removing our address from anywhere you had it listed. If InCorp’s address remains on public record and/or we continue receiving mail for you we’ll continue to renew the service.

  • How do I get the Cancellation Certification Document?

    Note: This document is ONLY for use with agencies other than the Secretaries of State when an option to remove InCorp is not provided. Please contact our Accounting Team to make sure it will work for you and to get a copy.

Send a Complaint

If you are experiencing difficulties with canceling your services, you can escalate your request to a manager. Please reach out to complaint@incorp.com for assistance.

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